We are a Full supply show booth and a full grooming supply company.  A family business giving you personalized service at Great Prices!  

Call 1-403-938-1885 or email info@tybrushe.com          Complete this form to be included on Flyers and Event specials

General Hours we accept appointments -please call to make an appointment and let us know you are coming to insure we are here. Check our Show Schedule!

By Appointment:  Monday 11am -6pm    /  Sat 11-5pm  / 

Please note during heavy show season September the days the shop is open is limited.

Please watch our Show Schedule for times we are away.

We are at Mastergroom Canada this weekend in Calgary

For orders, please include ALL shipping information including phone number and how you want to pay.

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Email us

 (fastest      response)

Complete this form to be included on Flyers and Event specials

Call us  for  info   

 403-938-1885

Toll Free Fax

1-866-526-4953

Shipping & Returns

 

Shipping

All shipping is estimated until the order is packaged and ready to ship.  Shipping charged is only the actual amount of shipping once measured and weighed.

We compare 3 methods of shipping, Canada Post and 2 couriers,  to obtain the best shipping rate for you.

Constant changing of orders will delay shipping of items.

Orders that are packaged, labeled and ready to ship are subject to a 20% restocking fee if cancelled.

 

ALL APPLICABLE TAXES charged are that of the Provinces that is being shipped to.  ie PST, or HST or just GST is charge according to the shipping destination province.

 

Returns

You may return an item within 15 DAYS of the date of purchase.  Returned Items MUST be in unused, re-sellable condition and in the original packaging.  To return any product you must call or email to discuss the problem and to obtain a return authorization.  All returns are to be sent prepaid by the customer.  Defective merchandise may have to be returned to manufacturer.  We CANNOT accept COD returns.

All original packaging must be intact and returned with the unused original condition items. Items without the original packaging or no longer in original condition will be subject to a 20% restocking charge or may be refused. Customers may return items for warranty work, exchange or refund as appropriate (EXCEPT for associated freight/shipping charges) within 15 days of purchase.  Some items must be returned to Manufacturer for warranty work.

The following Items are non-returnable: 

Dryer or Clipper repair parts

Scissors/Shears
Clippers/Trimmers

Clipper Blades
Books and Videos (unless defective in which case we will replace the returned item with the same title).

Special Order Items

Toys and Treats

 

Products should be inspected and tested immediately for defects and faultiness upon receiving the order. This will help ensure the product is returned within the 15 day period.

_______________________________________

 

Damages

If the package appears to be damaged at the time of delivery you have the right to refuse it.  If you do not refuse it you must sign for it as damaged.  Please note that your insurance is $100 unless you have asked for more insurance on the product.  Please take pictures of the damaged product and send to Tybrushe to help claim on damages.  Contact Tybrushe to discuss the problem and arrange for replacement products if warranted. Please return all damaged shipping cartons for inspection by the courier or common freight carrier if claiming.

Unfortunately, Tybrushe is not responsible for damage due to freezing and/or low temperatures and we are unable to replace or refund these items. 

 

 

Tybrushe Home Videos/Courses How to Order #1 ALL Systems AmberTech Remedies Andis Artero Aussie Dog Scissors Bark 2 Basics Beacon Hill Products Bio-Groom Bitch Britches Coat Handler Chris Christensen Crown Royale Double K Dog Gone Smart Encore Brushes encore Coat King Eye Envy Esbilac-Benebac EZ-Groom Groomers Edge Groomers Goop Happy Hoodie K9 Competition Kelco Kenchii-Eric Salas Lainee Bands/Wraps Laube Kelco Natures Choice Mesamis Mendota Nature's Choice & Wild Animal Nose Butter Nutramin Clay Oster Panagenics Pet + Me Plush Puppy Precision Pro-Fleece Puppy ID Bands Resco Reliq-Mineral Spa Sedona SleekEz Snuggle Puppy The Stuff Stripping Knives TKO - Orange Tropiclean Wahl Books - Grooming and Training Bowls & Pails Collar & Leashes Chamois Crates & Covers Dryers Ear Tapes/Posts Fans & Shade Screens Grooming Equipment Hair Dyes Scissors & Blades Shampoo/Conditioner Show Leashes Show Notions Show Collars & Leashes Supplements_and_Remedies.htm Tables Arms Expens Wet Coats by Beacon Hill Puppy/Whelping ShowSchedule Shipping/Return Policy Holter Sales & Rental NEAT LINKS! Testimonials
 
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